Refund Policy

Policy Scope

This policy applies only to StartupInMinutes subscription fees and platform service payments. It does not apply to products or services sold by sellers through their stores.

1. No Refunds

Subject to applicable law and any non-waivable consumer rights, StartupInMinutes subscription and platform service fees are non-refundable once the subscribed service has been activated. Activated means the paid plan or service access has been enabled for your account or store after successful payment.

2. Exceptions

We may issue a refund where required by applicable law or, at our discretion, in limited cases such as:

• Duplicate or accidental payments
• A verified technical issue caused by StartupInMinutes that prevents the subscribed service from being used and cannot be resolved within a reasonable time

Approved refunds are normally initiated within 7 business days after verification, and final credit timing depends on the payment provider and bank.

3. Subscription Cancellation

• You may cancel future renewals anytime
• Subject to Sections 1 and 2 and any refund required by applicable law, no refunds will be issued for the current billing cycle

4. Early Access / Testing Phase

During initial stages, features may evolve and minor issues may occur. By purchasing, you acknowledge this.

5. Contact

For refund-related queries: support@startupinminutes.com

6. Buyer Order Refunds

This policy does not apply to products or services sold by sellers through the platform. Refunds for buyer orders are handled by the respective seller according to their own refund policy and applicable law. Customer order payments are received directly by sellers in their connected payment accounts; StartupInMinutes does not hold customer funds.